Welcome to NERO. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions apply to all visitors and customers using the NERO website. We reserve the right to update or change these terms at any time.
2. Products
We aim to ensure that all product descriptions, images, sizes, and prices are accurate. However, colours may appear slightly different depending on your device or screen settings.
3. Orders
When you place an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or decline an order where necessary, including in cases of pricing errors, stock issues, or suspected fraudulent activity.
4. Pricing & Payment
All prices displayed on our website are subject to change without prior notice. Payment must be successfully completed before an order can be processed, unless an alternative payment method is specifically offered.
5. Shipping & Delivery
We aim to dispatch orders within the timeframe stated on our website. Delivery times may vary depending on the destination, courier, weather, or circumstances beyond our control.
6. Returns & Exchanges
Returns and exchanges are subject to our Return Policy. Customers are responsible for following the required return procedure and meeting any applicable conditions.
7. Intellectual Property
All content on the NERO website, including logos, images, graphics, product designs, text, and branding, is owned by or licensed to NERO and may not be copied, reproduced, or used without written permission.
8. Website Use
You agree not to misuse the website, attempt to gain unauthorized access, interfere with its operation, or use the website for unlawful purposes.
9. Limitation of Liability
NERO will not be responsible for delays, losses, or damages caused by circumstances beyond our reasonable control, including courier delays, technical issues, or other unforeseen events.
10. Governing Law
These Terms & Conditions shall be governed by the applicable laws of the United Kingdom, and any disputes will be handled in accordance with the applicable UK legal requirements.
11. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on our website.